Love's Travel Stop
🚗 Auto & Repair · Sioux City
total experiences
replied on google
Most reported issues
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Experiences
laundry machines fail to provide hot or warm water
Business reply on Google
Thanks for letting us know about the laundry machine issue. We apologize for the inconvenience and will pass your feedback to the General Manager. We hope to improve your next visit.
The shower facilities are not being cleaned properly.
Business reply on Google
We regret that the showers didn't meet your expectations. Your feedback will be shared with the General Manager to ensure improvements. We hope you'll visit us again.
Long wait time for a shower despite no line
Business reply on Google
Sorry to hear about your wait for the shower. We'll ensure this feedback reaches the General Manager in Sioux City. We appreciate your patience and hope to see you again.
Poor maintenance and quality of shower towels at the facility.
Business reply on Google
Thank you for your review. We are sorry to hear about your dissatisfaction and will take your comments into consideration.
Staff were rude and unprofessional while refusing to assist with fueling.
Business reply on Google
Thank you for your feedback, Alisa. We apologize for your poor experience. The customer service you received is absolutely unacceptable! We will be sure to pass along your comments to the operations team so this can be addressed.
Lack of fresh hot food options for overnight drivers.
Business reply on Google
Thank you, Anthony, for sharing your concerns. We understand how important hot, fresh food is—especially for overnight drivers. We’ll pass this feedback along to improve options at night.
Trucks occupied car parking spaces and the area was dirty.
Business reply on Google
Thank you, Aleksei, for reaching out to us with your feedback regarding the parking lot at our Sioux City location. We will pass along your comments to the operations team for review. We hope to hear from you again!
Unsanitary shower facilities and poor staff responsiveness regarding cleaning duties.
Business reply on Google
Thank you for your feedback, Charles. Every Love's guest should find clean and well-maintained facilities, but it sounds like that wasn't the case during your visit. I sincerely apologize for the state of the shower you were assigned and I will be sure to pass along your comments over to the operations team so they can get it addressed immediately.
Staff displayed unprofessional behavior and discriminatory greeting practices toward…
Business reply on Google
Thank you, Brandon, for bringing this to our attention. We apologize for your experience at our Sioux City, IA location. Rest assured what you experienced does not represent Love's values of Clean Places, Friendly Faces. We have escalated this with the operations team to investigate and address it immediately. Please let us know if you have any further questions or concerns by calling our Customer Service department at 1-800-OKLOVES (1-800-655-6837).
Staff are inattentive and provide poor customer service.
Business reply on Google
Thank you, jove, for your comments. We always strive to provide the best experience possible, and we truly appreciate the time you've taken to share your feedback. We will pass along your comments to our operations team for their review and consideration.
Staff lacked training and customer service skills while management was unhelpful.
employees use the same towel for showers and toilets
Insecure shower facilities and poor customer service regarding rewards points.
Management fails to enforce parking regulations for bobtail-only spots.
Staff member was rude to customers and a coworker
Lack of construction signage and poor communication regarding parking availability.
Gas pump failed to print a receipt and staff refused assistance.
Food service area was closed despite exterior signage indicating availability.
The shower facility was found to be in a disgusting condition.
Staff members displayed a lack of enthusiasm and poor work ethic.