Love's Travel Stop
🚗 Auto & Repair · Tonopah
total experiences
replied on google
Most reported issues
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Experiences
insufficient staffing caused long wait times and poor facility cleanliness
Business reply on Google
Thank you for sharing your experience. We apologize for any inconvenience you faced and appreciate your feedback. Your comments will be shared with the team to help improve our services.
The fuel quality caused a check engine light in the vehicle.
Business reply on Google
Thanks for sharing your concern about the fuel. We'll make sure the General Manager at Tonopah is aware of your experience. We hope to see you again in the future.
Store associate displayed a bad attitude toward the customer
Business reply on Google
We appreciate your feedback and apologize for the attitude you experienced. This will be shared with the General Manager at Tonopah. We invite you to visit us again.
Outdoor gas pumps fail to accept credit card payments.
Business reply on Google
Sorry for the hassle with the card machine. We'll make sure the General Manager at Tonopah hears about this. We hope to see you back soon.
The shower facilities are unsanitary and have a foul odor.
Business reply on Google
Sorry to hear about the shower conditions. We take cleanliness seriously and will discuss this with the General Manager at Tonopah. We appreciate your feedback and hope to improve your next visit.
Store fails to honor posted prices and provides poor customer service
Business reply on Google
Sorry to hear about your experience, Robert. We value your feedback on pricing and service, and we'll discuss it with the General Manager. We hope to improve your next visit.
Laundry machines were broken despite staff confirming they were operational.
Business reply on Google
Sorry to hear about the trouble with the laundry facilities. We'll make sure the General Manager at Tonopah is aware of your feedback. We hope to provide a better experience next time.
Worker entered shower area without knocking or providing privacy.
Business reply on Google
Diana, we apologize for the situation you encountered. We'll address this with the General Manager to improve our service. Thank you for your feedback, and we hope to see you again.
uncleaned showers and unresponsive staff at the location
Business reply on Google
Aidar, we're sorry to hear about your experience with the showers and our team at Tonopah. Your feedback is important, and we'll share it with the General Manager to address these concerns. We hope you'll give us another chance in the future.
Long wait times, poor food quality, and missing receipts.
Business reply on Google
We apologize for the experience you had at our Tonopah location. Your feedback on the food, receipt process, and facilities is valuable, and we'll address it with the General Manager. We hope to provide a better experience next time.
The facility was dirty and staff were rude to customers.
Business reply on Google
Thank you for your feedback, Amber. We’re very sorry for your experience and will share your comments with our team to address cleanliness and staff behavior.
Manager refused to provide bulk fuel pricing for propane
Business reply on Google
Thank you for sharing your feedback. We'll be sure to share your comments with our Operations team to ensure that we are doing our best to deliver an exceptional experience to every customer. We do hope to see you again soon.
filthy shower facilities and incorrect pricing at the register
Business reply on Google
Thank you, Dellie, for bringing this to our attention and providing feedback on your recent visit at our Tonopah location. We are so sorry to hear that your visit was not as expected. We are committed to Clean Places, Friendly Faces and we will ensure that your feedback is provided to our operations team to ensure we are doing our best to deliver an exceptional experience to every customer.
App and card payment failed and pump malfunctioned repeatedly.
Long wait for shower despite vacant facilities
The food quality did not meet brand standards.
The location consistently lacks menu items advertised on the menu.
The bag of chips contained mostly air instead of product.
Lack of signage causes traffic and sanitation issues in truck area.
Long wait time for food and limited drink selection.