Macy's

Staff member displayed unprofessional and disrespectful behavior toward customers.

customer did not receive confirmation or refund for returned items

Macy's charity donations are directed to a political organization.

Staff followed customer and refused to provide service

Staff members were rude and followed the customer around the store.

Employee suspected of stealing a customer's bag

Security tag left on clothing caused damage during removal attempt.

Customer was overcharged for a purse compared to online pricing.

Store lacks child-friendly accommodations and staff provided unhelpful service.

Long wait and unfriendly service during a sweater return process.

staff ignored customer while chatting, resulting in no purchase

Order canceled and partial refund required follow-up to receive remaining funds.

Customer left store due to rude behavior from sales staff.

The store lacks professional work attire for older customers.

Lack of available staff to process customer purchases

Customer waited thirty minutes for assistance due to staff inattentiveness.

Store layout changes and separate return policies cause customer inconvenience.

Staff failed to answer the phone while assisting other customers.

employees were unhelpful and ignored requests for assistance

The store temperature is uncomfortably high during business hours.