Macy's

Staff harassed customers and treated them like potential shoplifters.

The store does not answer phone calls to any department.

Chanel counter staff provided rude and dismissive customer service

Manager refused a return and displayed unprofessional behavior toward the customer.

Customer objects to the store policy of unisex dressing rooms.

Staff ignored customer and provided rude, unhelpful service.

Customer sold damaged item and staff failed to provide promised resolution

Staff asked customers to leave based on their perceived age

employees ignored customers while using their cell phones

Jewelry damaged during repair process and protection plan service failed

Customer charged a fee for a shopping bag

Bracelet lock broke and store refused free repair under warranty

The store is poorly staffed and lacks professional customer engagement.

Staff member was rude to customers sitting on a couch.

Store refused to exchange unworn clothing without original tags attached.

lack of available staff to assist with a purchase

Staff provided poor service and the store environment was uncomfortably hot.

Unhelpful staff and delayed delivery of a store order

Customer received a used, stained product sold as new.

unhelpful staff and long wait times for shoe assistance