Macy's

Staff member was rude regarding the availability of free cologne samples.

Employee displayed rude and unprofessional behavior toward a customer

Staff member was unhelpful and ignored customer preferences.

Employee was rude and unhelpful regarding register availability before closing time.

Staff were unhelpful and lacked professional customer service etiquette.

Staff provided poor customer service and were rude to the customer.

Customer experienced rude and unhelpful service from store staff and management.

Store refused product exchange due to missing clothing tag

Store lacks inventory and has safety concerns in the parking lot.

Employee falsely accused customer of shoplifting in front of others

staff made inappropriate comments regarding the customer's use of fitting rooms

Staff provided poor service, incorrect product matching, and damaged merchandise.

Staff ignored customer and provided rude service in jewelry department

Staff refused to assist customer due to low purchase amount

rude staff and poor customer service during a return process

Store refused return for shoes that caused physical discomfort

insufficient staffing levels caused long wait times for customers

Customer received a watch with a dead battery and poor service.

Staff member ignored customers while occupied with a personal phone call.