Macy's

πŸ›’ Retail & Products Β· Warwick

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstProduct / Service QualityFrom Google Reviews
Mar 7, 2026

Poor clothing quality and deceptive pricing practices.

WorstStaff BehaviorFrom Google Reviews
Dec 28, 2025

Manager treated employees unprofessionally in front of customers

WorstStaff BehaviorFrom Google Reviews
Nov 19, 2025

Manager exhibited unprofessional and disruptive behavior in the store.

WorstDelivery & ShippingFrom Google Reviews
Aug 1, 2025

Order pickup was unavailable and cancellation was refused

WorstBilling & ChargesFrom Google Reviews
Dec 20, 2024

High interest rates and lack of assistance with credit card issues.

WorstStaff BehaviorFrom Google Reviews
Nov 17, 2024

Customer service associate was rude and unprofessional during a return.

WorstStaff BehaviorFrom Google Reviews
Oct 31, 2024

Staff exhibited intrusive behavior and failed to provide a purchase receipt.

WorstStaff BehaviorFrom Google Reviews
Sep 29, 2024

Employee spoke unprofessionally about a customer while the manager ignored it.

WorstStaff BehaviorFrom Google Reviews
Dec 1, 2023

Customers were unfairly removed from the store due to religious discrimination

WorstStaff BehaviorFrom Google Reviews
Dec 16, 2022

Customer reports discriminatory behavior from a specific staff member.

WorstStaff BehaviorFrom Google Reviews
Dec 16, 2022

Customer service associate is consistently rude to customers.

WorstBilling & ChargesFrom Google Reviews
Nov 30, 2022

Customer was overcharged for a gift set that was not provided.

WorstProduct / Service QualityFrom Google Reviews
Dec 18, 2020

advertised sale item was out of stock at store opening

WorstRefund & ReturnFrom Google Reviews
Jan 7, 2020

staff refused cash refund and provided poor customer service

WorstCustomer ServiceFrom Google Reviews
Oct 21, 2019

staff ignored customers waiting at multiple checkout counters

WorstCustomer ServiceFrom Google Reviews
Aug 16, 2019

Lack of staff assistance and non-functional air conditioning on the floor.

WorstRefund & ReturnFrom Google Reviews
Jun 24, 2019

Customer denied refund due to undisclosed return policy time limits

WorstRefund & ReturnFrom Google Reviews
Jan 26, 2019

Store refused refund despite customer providing valid proof of purchase.

WorstStaff BehaviorFrom Google Reviews
Sep 30, 2018

Staff exhibited discriminatory behavior and made offensive comments to customers.

WorstBilling & ChargesFrom Google Reviews
Aug 30, 2014

unauthorized charges applied to credit card during watch repair