Marshalls
🛒 Retail & Products · Meridian
total experiences
replied on google
Most reported issues
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Experiences
Store refused to accept returns for incorrect items received
Business reply on Google
Hello Michael McGuire, Our customer service team would like to address this for you. Please give us a call at 1-888,627-7425 M-F 9AM-6PM EST.
Employee exhibited unprofessional behavior and rude conduct toward a customer.
Business reply on Google
Hello Alexia Reyes, Our customer service team would like to address this for you. Please give us a call at 1-888,627-7425 M-F 9AM-6PM EST.
Store is disorganized and staff followed the customer around the shop.
Business reply on Google
Hi, , we're sorry to hear about your unpleasant visit and will share your feedback with the Store Manager. If our Customer Service team can be of additional assistance, please call them M-F 9AM-6PM EST at 1-888-627-7425. Thanks!
Long checkout wait times due to slow and inattentive staff.
Business reply on Google
Hi, thanks for reaching out. We were sorry to hear about the long lines. Please be assured that we will share your comments with our Store Manager.
The store is disorganized and the facilities are dirty.
Business reply on Google
Thanks for reaching out! Customer courtesy and convenience is very important to us, and we apologize for your unfortunate experience. Providing customers with quality service in a clean and organized atmosphere is very important to us also, and we apologize if the store was not up to our standards of cleanliness. Please be assured that we have discussed your comments and concerns with our Store Manager for their review and attention.
The store is poorly maintained and has a limited selection.
long checkout line with insufficient staff assistance
Long checkout lines due to insufficient staffing during store remodeling.
The store aisles are cluttered and disorganized with long checkout lines.
The store is dirty with merchandise and trash blocking the aisles.
Long wait times due to insufficient cashier staffing.
Dressing rooms remain closed, preventing customers from trying on clothing items.
The store was closed earlier than the posted operating hours.
Cashiers were inattentive and made the checkout process feel inconvenient.
The store inventory is disorganized and not well kept.
The store lacks variety and new inventory in women's clothing.
The store inventory is perceived as low quality and poor value.