Massachusetts General Hospital

Hospital billing department consistently codes and bills insurance incorrectly

Cannot get an ophthalmology appointment for three years

Hospital staff posting violent threats against officials on social media

Incomplete evaluation and mistreatment, followed by fraudulent billing attempt

Hospital failed to provide MRI results in a timely manner

Hospital mandated vaccine for surgery, now customer questions harm

Hospital disregarded father's rights and court orders

Hospital staff unresponsive, made mistakes, transferred patient to another hospital

Long wait for prescription after 12 hours in hospital

Patient waited 10 hours in ER without care or medication

Long wait for serious knee injury; told to leave

Orthopedic team had poor communication and slow response to patient needs.

Hospital integration led to perceived decline in care quality.

Emergency room staff failed to communicate critical lab results and treatment plan.

Hospital denied partner access to waiting room before procedure

Patient received inadequate care for ingrown toenail and poor communication.

Hospital staff misinformed patient about treatment availability at another hospital

Slow service and unprofessional workers at the hospital

Emergency care has 7 hours of wait time and rude staff

8-hour ER wait and EKG system issues