Massachusetts General Hospital

Lost lab results and delayed ultrasound could have had grave consequences.

Hospital sent bill to collections despite assurances it was paused

Hospital billed $40k for childbirth, now in collections

Hospital staff halted transfer and delayed son's care

Hospital staff ignored patient in severe pain for two hours

Security staff assaulted customer and stole from their bag

Hospital sent high-risk patient home, resulting in near-fatal birth

Hospital cancelled appointment without notice after long wait times

Long wait times and refusal of service at wound clinic

Hospital discriminated against autistic patient and discharged her via police.

Inaccurate phone system and fax numbers caused care delays.

ER did not provide adequate care for back pain

Nurses were disrespectful and unprofessional, causing surgery cancellation.

Hospital illegally detained, assaulted, and removed belongings, then charged $10,000.

Hospital discharged at-risk patient who later died, despite promises to notify family

Nurse triggered manic episode, hospital turned away investigation, doctor retaliated

Unable to schedule follow-up dermatology appointment for nine months.

Doctor performed inappropriate breast exam; hospital lost complaint record.

Filthy facilities, long wait times, and uncaring staff at hospital

Hospital failed to provide adequate pain management and treatment.