McDonald's
🍽️ Restaurants · Bay Lake
total experiences
replied on google
Most reported issues
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Experiences
The restaurant fails to honor mobile app deals and overcharges customers.
Long wait time for cold food with a missing item.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Incomplete order and poor food presentation by staff
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Excessive wait time in the drive-thru lane
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Long drive-thru wait time with cold and missing food items.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Customer experienced a twenty minute wait for a simple order.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
The business significantly increased prices for menu items.
Staff refused to take order manually requiring use of kiosk
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Excessive wait time due to staff failing to bag prepared food.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Slow service with missing and incorrectly prepared food items.
The order took one hour to arrive and was incorrect.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Limited menu options, higher prices, and poor quality paper straws.
Excessive drive-through wait time and poor staff communication.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Incorrect drink served causing blood glucose spike and long wait time
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald's Customer Care Team
Frequent order inaccuracies and undercooked food items.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback)with additional details so that we can help resolve your issue.
Mobile order was not ready upon arrival despite no line.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Staff ignored delivery driver and provided conflicting instructions for order pickup.
Business reply on Google
We want to help. To report and resolve any issues, contact the Delivery Partner via phone, app or website that you ordered from. They will directly provide support of your McDelivery order.
Incorrect food order and staff neglecting customers to chat
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Poor food quality, incorrect orders, and excessive pricing compared to other locations.
Long wait times and poor restaurant cleanliness.