McDonald's
🍽️ Restaurants · Brooklyn
total experiences
replied on google
Most reported issues
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Experiences
The customer received a single filet instead of a double.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
The restaurant failed to follow specific order instructions for a sandwich.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
The advertised promotional item was unavailable at the restaurant.
Incorrect food items and smaller portion sizes received than ordered.
Missing food item and unprofessional staff behavior regarding refund request
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
frequent missing items from delivery orders
mobile ordering system is currently unavailable at this location
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Mobile order took fifty minutes due to understaffing
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Order was charged and accepted but canceled upon arrival
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald's Customer Care Team.
Unsanitary conditions, rude staff, and cold food served.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
Incorrect toy provided and poor staff service regarding refund request
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue.
Missing beef patties and long wait time for incomplete order
Staff socializing caused excessive wait times for customers.
Long wait times and poor store layout causing overcrowding
Poor cleanliness and long wait times for customer service
The customer received damaged and rancid meat.
The chicken sandwich served was overcooked and tasted bitter.
Staff ignored customer and were rude after being asked for service.
Poor food quality, cleanliness, and management standards at this location.
Staff ignored customers to focus on personal Bluetooth speaker connection.