McDonald's
🍽️ Restaurants · Charlotte
total experiences
replied on google
Most reported issues
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Experiences
Long wait time for food and poor staff performance.
Incorrect food orders and unprofessional staff behavior at this location.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
The orange juice served was diluted and tasted like tap water.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Staff member displayed rude and unprofessional behavior toward the customer.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
frequent missing items from drive-thru and delivery orders
Incomplete order received and staff refused to correct the error.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Staff provided poor service and improperly packaged food items.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Long wait time for food and poor management communication
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald's Customer Care Team
Employees occupied the children's play area and management was dismissive.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback)with additional details so that we can help resolve your issue. From the McDonald's Customer Care Team.
customer found hair in food and received poor initial service
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist.
Staff provided incorrect orders and accused customer of theft
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
Incorrect order size, poor staff communication, and long wait times.
Staff failed to accurately record the customer's order.
Staff failed to inform customer of missing ingredients before processing payment.
The fries were soggy and the burger buns were hard.
Customer received less food than the amount paid for.
Food quality is poor and allergen safety protocols were ignored.
advertised menu items were unavailable at the drive thru
The burger was cold, incorrectly prepared, and poorly assembled.