McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Missing large milkshake and two fountain drinks from order
Cashier was rude and unhelpful with an order.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Long wait time to place order
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Poor service, long waits, and incorrect or poorly prepared food.
Rushed service and incorrect orders
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Ice cream machine is always broken
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Staff unable to communicate in English, leading to order error
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald's Customer Care Team
Manager and employees were horrible
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Manager was rude and customer waited too long for food and refund
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Poor service and food quality; manager unresponsive to policy violations
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Purchased burnt and hard chicken strips from McDonald's
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
Received a microwaved fish sandwich with hard bread.
Cashier gave attitude, withheld change, and snatched receipt
Wrong sandwich received; manager refused replacement without return.
Rental car was filthy and no resolution from management.
Business reply on Google
Hi, we would like to look into this further but need some more information. Please visit www.enterprise.com/en/help/contact.html to contact us. Please be ready to provide your contact information, your reservation or rental agreement number and the details of your experience. Thanks. –Kim
Drive-thru closed due to staff socializing and coughing on items
Manager provided incorrect order and refused compensation for inconvenience
Cold burger, watered-down drink, and unfriendly staff.
Hamburger served with ketchup on top of the bun
Mobile order was not delivered, then had to wait for fresh food