McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Ordered incorrect drink; long wait and no remake
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Long drive-thru wait times and dirty restaurant.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald's Customer Care Team
Staff refused service to a customer at 11 PM
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Poor management leads to store closing early due to staff breaks.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Poor management, bad customer service, and bad food.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Unprofessional attitude from food service staff
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback)with additional details so that we can help resolve your issue.
Customer repeatedly receives cold food and incomplete orders.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
Staff member was disrespectful and had an attitude
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Manager refused to honor a promised food replacement and lied
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback).
Long wait, incorrect order, and rude staff.
Restaurant refused refund for unavailable mobile app order items
Incorrect items delivered, drink spilled on order
Refused drink refill at McDonald's location
Drive-thru refused order despite being open, causing inconvenience.
Manager refused to provide receipt and withheld order
Iced coffee order was incorrect and took too long to receive.
Incorrect custom order and restaurant hung up on calls
Forgot to put meat on a burger
Serving old food and horrible sewage smell inside
Hard hotcakes and burnt sausage after long wait.