McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Long wait, small patty, sloppy and stale toppings.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist. From the McDonald's Customer Care Team
Staff did not provide requested ketchup
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Slow service and forgotten items
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Missing cards from meals and nuggets tasted like chemicals
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Ignored at intercom, other cars served first, rude staff.
Missing promotional item from meal order
Smoothie tasted wrong due to uncleaned machine.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Customer repeatedly served incorrect coffee and denied refund.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald's Customer Care Team.
Staff member was rude and gave wrong order.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald's Customer Care Team
Incorrect orders, long waits, and rude staff at night shift
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue.
Long wait in drive-thru, cold food, and soggy fries.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information.
Missing hashbrowns from order multiple times
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback).
Long wait at drive-thru, no apology, went inside for refund
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information.
Store not open 24 hours as advertised, long drive-thru wait.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue.
Waited 20 minutes at drive-thru without being able to order
Smoothie not filled to top, manager instructed staff to serve it anyway
Manager slacks off and employees hide from drive-thru customers.
Staff refused to provide food, requiring police intervention
Drive-thru lane two had to wait longer than lane one
Staff made incorrect order and lost curbside order.