McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Staff member was rude and rushing customers at the drive-thru
Business reply on Google
We never want to let our customers down. Thank you for sharing your opinion so we can share it with our stakeholders. From the McDonald’s Customer Care Team
Drive-thru not taking orders, causing long waits
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information. From the McDonald’s Customer Care Team
Reheated biscuits served hard; staff refuse to provide fresh food
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Mobile order not delivered to table; staff rude
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information.
Manager refused refund for wrong order despite acknowledging error.
Long wait for order and dirty place
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Wrong order and long wait times
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Night crew gives incomplete orders; long wait times
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help.
Staff had attitudes and tried to hand over a dirty cup
Employees had nasty attitudes and provided horrible service.
Order was incorrect, food was cold, and wait time was excessive.
Filthy drive-thru window, no sugar-free iced coffee, and flat diet coke
Steak bagel was burnt
Staff lied about ice cream machine, engaged in horseplay, and manager was unprofessional
Long wait times and missing items on mobile orders.
Poor service and old food received after long wait.
Worms found inside a sandwich
Slow service, cold food, and staff arguing while taking orders.