McDonald's
🍽️ Restaurants · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Bathroom and play area were messy
Received incorrect order and was told 10-piece nuggets are not sold separately.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Customer bothered by panhandlers outside McDonald's
Manager discriminates against a regular customer, causing long waits.
Overcharged for order and refund not immediately processed
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback)to provide additional information. From the McDonald's Customer Care Team.
Shortchanged on change given for purchase
No water, backed-up toilets, and no drinks available
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue.
Food was old and caused stomach pain; restroom was unstocked.
Food quality has declined and seems unnatural.
Customer repeatedly receives old or cold food
Multiple hair strands found in Big Mac order
Staff rude and unable to take simple order correctly
Staff ignored customer waiting at register
Food is never fresh and orders are incorrect
Received wrong order and food was cold; requested a refund.
Refused refund for undercooked burger that caused illness
Play area was dirty with horrible odor; food was dry and overcooked
Received stale fish sandwich and witnessed staff argument.
App charged more than agreed price for order
Found hair in the fries from drive-thru order