McDonald's
🍽️ Restaurants · Detroit
total experiences
replied on google
Most reported issues
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Experiences
The restaurant charged more than the advertised promotional price.
Excessive wait times at airport location caused missed flight concerns.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
The staff was rude and the service was slow.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
The food quality differs from other locations.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Customer waited over twenty minutes for food without receiving the order.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you. From the McDonald’s Customer Care Team
Manager provided false information and displayed rude behavior to customer.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Manager was rude and yelled at customers in line.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Staff provided rude customer service and wasted the customer's time.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share details with our Customer Care team so we can help. From the McDonald’s Customer Care Team
Customer waited fifteen minutes for a coffee order.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Manager acted inappropriately by berating a customer over order notification.
Staff failed to deliver order to the correct table number.
Queue system failure caused order mix-ups and delivery delays.
The mobile application and ordering kiosk login failed.
food quality issues, rude staff, and unsanitary restaurant conditions
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist.
Excessive wait time for a simple meal order.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information.
Unsanitary conditions, long wait times, and dishonest staff service.
Employee failed to wash hands after using the restroom.
Business reply on Google
We take matters like this very seriously. Please Contact Us: https://www.mcdonalds.com/us/en-us/feedback) so we can assist.
Long wait time and missing items from the order.
Slow service, cold food, and missing items from the order.