McDonald's
🍽️ Restaurants · Los Angeles
total experiences
replied on google
Most reported issues
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Experiences
Multiple missing food items and slow service at this location.
Slow service and frequent order inaccuracies at this location.
Business reply on Google
Thank you for the feedback. We apologize for the inconvenience and will be sure to share this with the appropriate stakeholders. From the McDonald’s Customer Care Team
Incorrect burger bun assembly and poor staff responsiveness to dine-in request.
Staff provided sugary drink instead of sugar-free to diabetic customer.
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
The restaurant added unwanted onions to the customer's sandwich order.
Business reply on Google
We want to help, but we need a few more details. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback). From the McDonald’s Customer Care Team
Incorrect order size and missing sauce with unhelpful drive-thru staff.
Long wait at drive-thru due to staff negligence
Business reply on Google
Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) with additional details so that we can help resolve your issue. From the McDonald’s Customer Care Team
Staff failed to follow order instructions and charged for unused bags.
Poor service, incorrect order, and inconsistent food quality at drive-thru.
Business reply on Google
Please use this link: (https://bit.ly/4mpAKB7) to share details with our Customer Care team so we can help. From the McDonald's Customer Care Team
The food served tasted old and the wait time was long.
Business reply on Google
Please use this link: (https://www.mcdonalds.com/us/en-us/feedback) to share additional details so that we can look into this for you.
Staff appeared impaired, order was incorrect, and food quality was poor.
Business reply on Google
We’d like to look into this further for you. Please Contact Us: (https://www.mcdonalds.com/us/en-us/feedback) to provide additional information.
Long drive-thru wait times and rude, dismissive management staff.
Inconsistent store operating hours listed across different platforms
Staff refused to provide paying customer access to the restroom.
Inconsistent portion sizes, missing promotional items, and poor staff attitude.
Long wait times, missing items, and unprofessional staff behavior.
Staff failed to follow order instructions and mishandled food preparation.
Drive-thru menu was not visible and staff refused to assist.
The customer found hair inside their fish burger.