π½οΈ Restaurants Β· Rockford
total experiences
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long wait times for service during night shifts
staff failed to acknowledge customer regarding a missing order item
Manager displayed unprofessional behavior during a missing item replacement.
Incomplete order and lack of staff assistance caused cold food.
Staff provided incorrect food items and poor quality chicken nuggets.
The burger was excessively greasy and poorly assembled.
Long wait times and poor customer service regarding drink refills.
Manager was verbally abusive and falsely accused delivery driver of theft.
Staff failed to fulfill mobile order or communicate store closure.
The food is cold and unfresh, and the coffee tastes watery.
The price of food items has increased significantly.
The restaurant failed to follow specific instructions regarding food preparation.
App incorrectly indicated restaurant was open during parking lot construction.
Cold food served with incorrect ingredients and poor staff communication.
Customer received cold cookies and experienced rude service from the manager.
Long wait time and incomplete, poor quality food order.
The iced coffee was prepared incorrectly and staff were unhelpful.
The restaurant was unsanitary and the order was incorrect.
Incorrect order preparation and excessive wait time at drive-thru.