Bucciferro Family McDonald's

🍽️ Restaurants · Rockford

19

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstWait & DelaysFrom Google Reviews
Aug 29, 2026

long wait times for service during night shifts

WorstCustomer ServiceFrom Google Reviews
Jun 17, 2026

staff failed to acknowledge customer regarding a missing order item

WorstStaff BehaviorFrom Google Reviews
Jun 14, 2026

Manager displayed unprofessional behavior during a missing item replacement.

WorstCustomer ServiceFrom Google Reviews
May 18, 2026

Incomplete order and lack of staff assistance caused cold food.

WorstCustomer ServiceFrom Google Reviews
May 3, 2026

Staff provided incorrect food items and poor quality chicken nuggets.

WorstProduct / Service QualityFrom Google Reviews
Apr 25, 2026

The burger was excessively greasy and poorly assembled.

WorstWait & DelaysFrom Google Reviews
Apr 3, 2026

Long wait times and poor customer service regarding drink refills.

WorstStaff BehaviorFrom Google Reviews
Apr 3, 2026

Manager was verbally abusive and falsely accused delivery driver of theft.

WorstCustomer ServiceFrom Google Reviews
Jan 19, 2026

Staff failed to fulfill mobile order or communicate store closure.

WorstProduct / Service QualityFrom Google Reviews
Dec 18, 2025

The food is cold and unfresh, and the coffee tastes watery.

WorstProduct / Service QualityFrom Google Reviews
Nov 22, 2025

The price of food items has increased significantly.

WorstCustomer ServiceFrom Google Reviews
Oct 10, 2025

The restaurant failed to follow specific instructions regarding food preparation.

WorstTechnical IssueFrom Google Reviews
Sep 1, 2025

App incorrectly indicated restaurant was open during parking lot construction.

WorstProduct / Service QualityFrom Google Reviews
Jul 20, 2025

Cold food served with incorrect ingredients and poor staff communication.

WorstStaff BehaviorFrom Google Reviews
May 5, 2025

Customer received cold cookies and experienced rude service from the manager.

WorstCustomer ServiceFrom Google Reviews
Oct 27, 2024

Long wait time and incomplete, poor quality food order.

WorstProduct / Service QualityFrom Google Reviews
Sep 30, 2024

The iced coffee was prepared incorrectly and staff were unhelpful.

WorstCleanliness & HygieneFrom Google Reviews
Sep 1, 2024

The restaurant was unsanitary and the order was incorrect.

WorstCustomer ServiceFrom Google Reviews
Dec 1, 2018

Incorrect order preparation and excessive wait time at drive-thru.