Metro by T-Mobile
📡 Internet & Cable · Des Moines
total experiences
replied on google
Most reported issues
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Experiences
Staff displayed rude behavior and engaged in dishonest financial practices.
Business reply on Google
I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. We hope we can give us another chance to provide better service in the future.
Staff member was unprofessional and hung up on the customer.
Staff ignored customers to assist friends and provided poor service
Business reply on Google
We’re sorry to hear this Shawn. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.
Store manager was unprofessional and provided contradictory information.
Business reply on Google
I apologize for any unprofessional service you received. That’s not the experience we want for our customers, and it sounds like we fell short this time. We hope you are willing to give us another chance, so we can make it up to you!