Metro by T-Mobile
💻 Tech Services · Far Rockaway
total experiences
replied on google
Most reported issues
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Experiences
Store failed to provide accurate receipt and online invoice links failed
Business reply on Google
I’m sorry this happened to you. Please let me know if this wasn’t resolved.
Staff member exhibited hostile behavior and pressured customers into unwanted purchases.
Business reply on Google
I apologize for Zeeshan behavior and have escalated this to corporate.
Staff member used profanity and smoked in front of customers.
Business reply on Google
Zeeshan has been reprimanded and corporate offices are aware of this review
Store employee allegedly committed account fraud and unauthorized plan changes
The store attempted to overcharge for a phone upgrade.
Business reply on Google
We’re sorry to hear this. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit. Stacy Juehrs Sr Manager