Metro by T-Mobile

📡 Internet & Cable · Wilmington

5

total experiences

40%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Dec 22, 2025

The business does not answer incoming phone calls.

Very BadDelivery & ShippingFrom Google Reviews
Jan 8, 2024

The store failed to provide a purchased phone case after three weeks.

Business reply on Google

We’re sorry to hear this sdott 302. We always want to take care of you promptly, but it sounds like we missed the mark this time. We hope you’ll give us a chance to provide you with a better experience on your next visit.

Very BadStaff BehaviorFrom Google Reviews
Apr 26, 2023

Store employees are unhelpful and rude to customers.

Business reply on Google

Hello Bradley Berg, we apologize for your less-than-ideal experience. Our team should always be courteous, respectful, and professional. We appreciate you being a T-Mobile customer and hope we can win back your trust and confidence on your next visit.

WorstCustomer ServiceFrom Google Reviews
Jul 23, 2019

The business consistently fails to answer incoming phone calls.

BadCustomer ServiceFrom Google Reviews
Jan 29, 2017

Manager refused to assist a customer with their phone issue.