Michaels

Excessive wait time for custom framing assistance

curbside pickup order was not delivered to the vehicle

Staff provided incorrect information and failed to assist the customer.

Staff provided incorrect information and were unhelpful during the shopping visit.

Delivery order canceled after failed attempts to contact store and support.

Lack of available staff for custom framing services.

Staff failed to correctly complete a framing service after three attempts.

Customer felt rushed and unfairly monitored by store staff.

The store has a limited selection of baking supplies.

Staff repeatedly pressured customer to leave before store closing time.

Staff member was rude and handled the order roughly during curbside pickup.

Staff member was rude and unhelpful regarding product availability.

Staff exhibited rude behavior and discriminatory treatment toward a customer.

Staff refused child's cash purchase and denied correct return price.