Michaels

Staff were rude and unhelpful when asked for assistance.

Manager refused to honor the marked shelf price for paint items.

Employee popped customer balloon and manager refused to provide reimbursement

The store is unorganized and staff are unhelpful.

Staff refused to honor the displayed price for an item.

Store requires physical receipts for all customer returns

Customer alleges racial discrimination and harassment by store staff.

Staff refused to trim map and failed to process refund

The store lacks bicycle parking facilities for customers.

Store has poor inventory levels and difficult aisle navigation.

Staff locked doors early and refused to allow retrieval of payment.

Order cancelled without explanation and funds not returned.

misleading placement of clearance and non-clearance items in store

Customer felt harassed by staff regarding store closing time

Staff provided incorrect product information and exhibited poor customer service.

Online order preparation time is excessively long

Store advertised products that were not in stock

Store staff refused to cut a custom mat for framing

long wait times and lack of staff assistance on the floor