Michaels

Disorganized store shelves and unhelpful staff assistance.

Store refused return of non-functional pens due to sale policy

purchased paint tubes were dried out and unusable

Damaged products and difficulty processing returns for online orders.

The framing department employee was rude and condescending to the customer.

The veggie wrap served was of poor quality.

lack of available staff to assist with locating items

Staff failed to prepare crafts and provided poor service during party.

Staff and security followed customers throughout the store.