Midas
🚗 Auto & Repair · Chicago
total experiences
replied on google
Most reported issues
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Experiences
Manager refused service despite a confirmed appointment.
The business attempted to upsell unnecessary and expensive brake repairs.
Business reply on Google
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future. We do send you pictures via text, which show the condition the the failing parts. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.
Mechanic damaged oil pan and left oil residue on vehicle.
Business attempted to upsell unnecessary and expensive vehicle repairs
Staff refused same-day oil change due to understaffing and limited inventory.
Business reply on Google
We are sorry to hear about your bad experience, unfortunately we only carry full synthetic or synthetic blend oil products.
The business refused to honor a listed promotional offer.
Business reply on Google
Sorry for your experience, we try to honor all coupons but in some cases it is not possible, we ask that customers contact us prior to their visit to clarify detail on all coupons.
Technician performed poor quality exhaust repair using improper methods.
mechanic failed to tighten wheels and lied about repair quality
Business reply on Google
Hello not sure what issues you had specifically so please give us a call to discuss
The business is accused of using deceptive pricing practices.
Business attempted to sell unnecessary and fraudulent vehicle repairs.
Business reply on Google
We are sorry to hear about your experience, but it was explained to you that your tire had a nail and was repairable. If you need further explanation please give us a call. Thank you.
Improper brake repair caused caliper detachment and vehicle damage
Business reply on Google
Hello we do not have any history about servicing your vehicle, please call us at 773 342 8485 to verify if we did. Thank you
Shop attempted to overcharge for unnecessary steering suspension repairs.
Business reply on Google
Hello sir, we have no history of your vehicle coming to our store for an estimate or any work. Could you please verify we are the store you dealt with, you’re welcome to contact us directly to clarify your experience. Thank you Midas on Fullerton
business charged for brake work that was never performed
Business reply on Google
Thank you for your feedback. It really helps us learn where we can improve.
Business allegedly fabricated vehicle repair needs and failed to communicate safety…
The repair failed to resolve the vehicle noise issue.
Staff refused to perform oil change based on customer oil preference.
The shop performed unnecessary repairs and failed to change the oil.
Business attempted to upsell unnecessary and expensive vehicle repairs.
Customer suspects unnecessary repairs were performed to increase service costs.