Moe's Southwest Grill
🍽️ Restaurants · Atlanta
total experiences
replied on google
Most reported issues
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Experiences
The restaurant has a strong unpleasant odor.
Overcharging and presence of insects in food.
Food had a metallic taste and portion sizes were inconsistent.
The restaurant provides insufficient portion sizes for food orders.
Staff mixed old food with raw ingredients in containers.
customer reports food poisoning and unsanitary conditions with flies present
Poor food quality and rude staff caused physical illness.
online ordering errors and unhelpful staff prevented a timely pickup
Business reply on Google
It's always our hope that you receive the best customer service and we're so sorry to hear that you did not. We do appreciate you bringing this to our attention and please know we plan to address the issue. We hope you will give us a chance to make this right.
Staff displayed rude and condescending behavior toward customers.
Staff falsely accused customer of theft and provided poor service.
The order was delivered missing all requested toppings.
Staff member was verbally aggressive and rude to customers.
An insect was found inside the food served at the restaurant.
Staff intentionally tampered with food orders and provided incorrect information.
The restaurant served raw chicken and refused to provide a refund.
Staff displayed rude behavior and discriminatory service practices.
The food served at this location was not fresh.
Staff displayed poor service, unprofessional behavior, and stingy portioning.
Steak is overcooked and portion sizes are inconsistent.
Staff were unfriendly and reluctant to provide requested food portions and supplies.