Moe's Southwest Grill

The restaurant lacked ingredients and served undercooked rice.

The restaurant was closed despite accepting an online order.

Staff were inattentive, rude, and ignored specific dietary instructions.

Inadequate inventory, poor staff communication, and uncomfortable seating at the…

The food quality was poor, lacking freshness and flavor.

Reduced portion sizes and poor customer service from staff

The restaurant closed before the posted hours and refused service.

staff refused service before the posted closing time

Staff failed to communicate that a remade order was ready.

Loud music prevents customers from hearing staff members.

staff ignored customers and failed to take their order

Manager publicly criticized an employee in a demeaning manner.

Staff member was rude and refused to assist the customer

frequent missing items from food orders

Incorrect ingredients and poor portion sizes in food order.

Quesadilla was poor quality and missing requested side items.

Poor food quality and unprofessional staff service

The food served was stale and of poor quality.

Inconsistent portions, poor cleanliness, and missing items in online orders.

customer found shards of glass in their food