Moe's Southwest Grill

The restaurant runs out of food before the posted closing time.

Staff failed to understand the order and receipt correctly.

Poor food quality and missing drink item from order

The burrito had an unappealing texture and liquid consistency.

customer found a dead beetle in their food

Poor service, limited food options, and unhygienic restaurant conditions.

Order contained incorrect ingredients and was missing salsa.

Manager was rude and refused to refund delivery fee for incorrect order.

Soda machine is frequently broken and staff failed to inform customer.

Employee physically assaulted customer and refused to provide tap water.

Long wait times, unavailable ingredients, and unprofessional staff behavior.

Customer charged for cancelled order and store cleanliness was poor.

Staff were rude and refused to serve a large group.

The restaurant is dirty and the food quality is poor.

Rude staff and lack of cleanliness in the dining area.

The food portion provided was significantly smaller than expected.

The food was cold and staff rushed the ordering process.

Unsanitary conditions, missing menu items, and undercooked food causing illness.

Long wait times due to understaffing at the restaurant.