Moe's Southwest Grill
🍽️ Restaurants · Plymouth
total experiences
replied on google
Most reported issues
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Experiences
Incomplete order and dangerously hard bacon caused potential dental injury risk.
takeout order had missing ingredients and smaller portion sizes
The business failed to resolve an incorrect billing charge.
The restaurant has poor sanitation and visible debris.
spoiled food served in an unsanitary restaurant with unhelpful staff
Business reply on Google
Felix, we are so sorry about the awful experience you had at Moe's recently. Please reach out to us at moes.plymouth@gmail.com to obtain your contact information. Thank you for sending us your feedback.
Reduced portion sizes and poor quality of food and equipment.
The burrito was underfilled and the portion of chips was small.
Incorrect order preparation and lack of proper food packaging
Fingernail clippings found in food and poor management response.
Staff provided poor service and insufficient portions during the order.
Staff lacked menu knowledge and served stale chips with low inventory.
Poor food quality, preparation, and service at the establishment.
Contaminated food served after water dripped into containers during power outage.
Poor staff management leads to unsanitary food preparation and messy dining areas.
Long wait times caused the customer's food to become cold.
Online orders are frequently delayed or prepared incorrectly by staff.
The restaurant was extremely dirty with overflowing trash and messy floors.
The restaurant premises were extremely dirty and poorly maintained.
Unsanitary food preparation and repeated errors with vegetarian orders.
Unsanitary restaurant conditions and repeated errors with food orders.