Moe's Southwest Grill

orders are frequently incorrect or missing items with no resolution provided

The protein bowl contains excessive carbohydrates and poor ingredient quality.

Staff provided incorrect allergen information and acted aggressively toward the customer.

Employee stood on the grill to clean it due to lack of equipment.

Poor food quality, missing items, and broken soda machines.

Staff used a racial slur in the presence of a customer.

Incorrect delivery order and failure to process requested refund

The food quality and sauce consistency were poor at this location.

Spilled food, incorrect order, and unresponsive customer service.

Catering order was missing food items and management ignored follow-up requests.

Repeatedly missing items from delivery orders and poor customer service.

Staff were inattentive and rude, and the food was poor quality.

The burrito was poorly wrapped and had an unappealing texture.

Customer reports theft of personal property and unhelpful staff response

The food served was spoiled, undercooked, and of poor quality.

Staff displayed rude behavior and charged higher prices for the product.

The restaurant interior temperature is uncomfortably hot and food is bland.

The burrito order was incorrect and missing items.

Food order arrived with damaged and oily packaging