Moe's Southwest Grill

Small portions, stale chips, and poorly maintained salsa bar.

The store refused to provide a refund for an incorrect order.

employee chewing gum while preparing food

Order arrived significantly late and missing paid items.

Inconsistent pricing, poor management, and food cross-contamination concerns.

Overcharged for meal and limited food availability before closing time.

App technical issues and unhelpful, dismissive staff member

The food arrived cold and the restaurant was unreachable by phone.

Poor food quality, small portion sizes, and high prices.

Rude staff, small portions, and uncleaned dining tables.

insufficient toppings provided on nachos despite paying for extra portions

Long wait time due to staff ignoring customers in line

Incomplete order and incorrect portion sizes provided for online pickup.

Staff refused service and displayed poor attitude before closing time.

Staff was rude and refused to provide available food ingredients.

Incorrect order contents including meat instead of requested tofu

Staff are unprofessional, rude, and the restaurant is not kept clean.

Staff unprofessionalism and refusal to replace cold food

Poor service, incorrect order, and unsanitary food preparation conditions.

The staff provided poor service and appeared unmotivated.