Mr. Deals Liquidation Warehouse
💻 Tech Services · Indianapolis
total experiences
replied on google
Most reported issues
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Experiences
The store sells poor quality merchandise at high prices.
Prices are higher than competitors for the same items.
Business reply on Google
Hi Terry — we appreciate the feedback and your business. We price inventory every day and, with the volume of merchandise coming through the building, mistakes do happen from time to time. If you ever spot pricing that seems off, please bring it to our attention while you’re here and we’ll make it right. We’d love to welcome you back in again soon. New inventory hits the floor daily, and we’re always working to improve the experience for our customers.
Used items are overpriced relative to their poor condition.
Business reply on Google
Hi Bradley — we appreciate the feedback. Our inventory comes from overstock, returns, closeouts, liquidation, and salvage loads, so condition and pricing can vary item to item. Some deals are substantially below retail, while others may miss the mark, and when that happens we want to know about it. We price thousands of items every week and mistakes do happen from time to time. If you ever see something priced too high for the condition, bring it to our attention and we’ll make it right. We appreciate you stopping in and hope you’ll give us another shot down the road.
Items are priced at or above retail and appear used.
Business reply on Google
Just to clear things up — the tennis racket was $10, not $70, and yeah, it had some scuffs, so we probably would’ve taken less. The mini fridge was $250 (retails for $700) and still had the factory plastic on it. With a 70,000 sq ft warehouse full of deals, picking out two things and saying it’s overpriced is kinda like judging a whole movie by one scene. No worries though — there’s plenty of great deals to be found.
Prices are too high for liquidation and product quality is uncertain.
Business reply on Google
Hello Kou , Thank you for taking the time to share your feedback. We understand your concerns regarding the prices and product quality, and we genuinely appreciate your thoughts. At Mr. deals, we specialize in offering a variety of items, including closeouts, discontinued products, overstock, and even returns, all of which are carefully inspected to ensure quality. While our prices may differ from larger retailers, we aim to offer good value, and we are always open to negotiating prices, especially for bulk purchases or specific items you may be interested in. If you feel that a particular item isn’t priced to your liking, we’d be more than happy to discuss a deal that works for both of us. Please don’t hesitate to reach out to us directly at 3176004767, and we’ll do our best to accommodate your needs. We hope to have the opportunity to make things right and offer you the best value on our products. Best regards,
Items are damaged and overpriced compared to new retail sales.
Business reply on Google
Hello Luke, Thank you for sharing your thoughts. We’re sorry to hear that you’re dissatisfied, but we believe there may have been some misunderstanding regarding the condition and pricing of our products. We take great care in ensuring that all items, especially electronics, are thoroughly tested and inspected before being sold, and we stand behind everything we sell. Our prices are very competitive, and we often offer discounts and deals that provide significant savings compared to other liquidators and retailers.
Prices are too high for used or returned merchandise.
Business reply on Google
Thanks for sharing your thoughts with us. We understand where you're coming from and appreciate your honesty. However, if you find a similar item priced lower elsewhere or not a good deal, we're more than happy to discuss it with you. Our goal is to ensure you receive the best value for your money, As for concerns about used or returned items, please be assured that we take the time to check most of our items before putting them in the showroom and add a note if a item is used or defective and offer a 30 day warranty.
Staff refused to negotiate prices with a female customer.
Business reply on Google
Thank you for taking the time to share your feedback. sorry to hear about your experience, and we want to assure you that gender bias has no place in our business. We're committed to treating all our customers with respect and fairness, regardless of gender. We apologize if you felt that negotiation was not handled appropriately during your visit but i can asssure you everything offered in the store is at a significant discount, please reach out to the number listed to make it right.