New Sosa Electronics
💻 Tech Services · Brooklyn
total experiences
replied on google
Most reported issues
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Experiences
Repair shop overcharged for service and damaged the customer's headphones.
Business reply on Google
Sometimes customers try to damage the image of a business by telling the wrong story. Sometimes it takes days to check an equipment because there is a few customers ahead and sometimes the price of parts from Bose is to high I can’t control there prices.
Repair service caused new hardware malfunctions and failed to return accessories.
Business reply on Google
I have been at this location for 23 years trying to serve this community with the best of my service possible, is true you can not satisfy 100% everybody but I try the best, I was not aware of this situation and it this customer would come to me and explain this problem I would find a solution (this computer was in very bad shape and my technician did he best nobody would do better than this no even the company.
Staff made customer wait and acted condescendingly toward them.
Business reply on Google
Sorry for this, I wish you the best for you and your family
The television stopped working and was sold as new but refurbished.
Business reply on Google
Sorry for the disappointment most of my tv are refurbished and I give my customers 6 months free exchange and after that if it goes bad before the year has passed I send it to be fixed to the company next time you could ask.
The business charges significantly higher prices than online competitors.
Business reply on Google
Sorry for that most of our stores are going out of business thanks to eBay and Amazon we small business cannot match their prices I suggest next time you go shopping and you don’t find a corner store get it online (sorry we couldn’t match the price)
inconsistent pricing for the same services