🚗 Auto & Repair · Fargo
total experiences
replied on google
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High prices and rude manager behavior observed in store.
Business reply on Google
We're sorry your experience at this O'Reilly Auto Parts didn't meet your expectations. From free battery testing to finding the right parts for your vehicle, we want every visit to reflect the kind of service our customers deserve. We hope you'll give us another opportunity. O'Reilly Auto Parts
The store attempted to sell a used, dirty auto part.
Business reply on Google
We’re sorry to hear about your experience, Jon. We strive to deliver the best customer service to all of our customers, and we hope you’ll give us another chance to meet your needs in the future. - O'Reilly Auto Parts
The manager was dismissive and unhelpful during the customer interaction.
Business reply on Google
Samantha, we strive to be helpful to our customers so we are disappointed to hear you didn't have that experience. Thank you for the insight you have provided. We look forward to correcting this issue and serving you better in the future. - O'Reilly Auto Parts
Employee was rude to a coworker in front of customers.
Business reply on Google
Sorry to hear about your experience, Aaron. We work to provide our customers, with helpful and friendly service with team members ready to assist you, so we will look into correcting this issue to serve you better in the future. - O'Reilly Auto Parts