O'Reilly Auto Parts
🚗 Auto & Repair · Sioux Falls
total experiences
replied on google
Most reported issues
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Experiences
Staff member was unprofessional, agitated, and unhelpful during a store visit.
Business reply on Google
Kris, we aim to be professional in every situation and are sorry to learn you did not experience that at this location. Thank you for the training opportunity that your feedback provides. We hope to correct this and serve you again in the future. - O'Reilly Auto Parts
Staff were rude and lost a customer's delivered part.
Business reply on Google
We’re sorry to hear about your experience, Emily. We strive to deliver the best customer service to all of our customers, and we hope you’ll give us another chance to meet your needs in the future. - O'Reilly Auto Parts
Staff were unhelpful and appeared eager to close the store.
Business reply on Google
Robin, we strive to be helpful to our customers so we are disappointed to hear you didn't have that experience. Thank you for the insight you have provided. We look forward to correcting this issue and serving you better in the future. - O'Reilly Auto Parts
Staff members at this location are moody and unprofessional.
Business reply on Google
Sorry to hear about your experience. We work to provide our customers with helpful and friendly service with team members ready to assist you, so we will look into correcting this issue to serve you better in the future. - O'Reilly Auto Parts
Employee incorrectly installed a windshield wiper causing it to detach.
Employee acted unprofessionally by making noises to antagonize the customer.
The store refused a return and the staff was rude.
Employee refused to perform advertised free wiper blade installation service.