O'Reilly Auto Parts
🚗 Auto & Repair · White Plains
total experiences
replied on google
Most reported issues
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Experiences
Manager provided disrespectful and poor customer service
Business reply on Google
We're very sorry to hear about this situation. We'd like the chance to speak with you directly and make it right. Please reach out to our customer support team at OReillyAuto.com/contact-us, where you can connect by phone, email, or live chat. O'Reilly Auto Parts
Store manager displayed unprofessional attitude and poor communication toward customers…
Business reply on Google
We are sorry to hear about this situation. We’d like the opportunity to speak with you further to see if we can make it right. Please don’t hesitate to reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts
inventory shortages cause longer wait times for customers
Business reply on Google
We are disappointed to hear about your experience. We'd like to learn more about this, so please reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts
Employee provided dismissive and unhelpful service during a vehicle breakdown.
Business reply on Google
We are disappointed to hear about your experience. We'd like to learn more about this, so please reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts
Manager exhibited aggressive behavior and refused to provide identification
Business reply on Google
We are disappointed to hear about your experience. We'd like to learn more about this, so please reach out to us at https://www.oreillyauto.com/contact-us to call, email, or chat with a live member of our Customer Satisfaction team. - O'Reilly Auto Parts
Employee refused to install a new car battery for the customer.
Business reply on Google
We’re sorry to hear about your experience, Trip. We strive to deliver the best customer service to all of our customers, and we hope you’ll give us another chance to meet your needs in the future. - O'Reilly Auto Parts