Office Depot
🛒 Retail & Products · D'Iberville
total experiences
replied on google
Most reported issues
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Experiences
Staff failed to provide assistance and exhibited rude behavior.
Business reply on Google
Thank you for your feedback! I am very sorry to have let you down and would like to address the concern. Please kindly send us a message at socialmedia.service@officedepot.com with your e-mail address, phone number, store’s location and Google review. Thanks, Paige :)
Staff refused a refund for blank copies produced by the machine.
Business reply on Google
Thank you for bringing this to our attention. I am sorry we have let you down. We would like to send your comments to the appropriate team so that the concern can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location, your phone number, and the Google review. We are here to help! Thanks, Becky
Staff refused to assist with customer self-service computer access.
Business reply on Google
Thank you for bringing this Customer service issue to our attention. I am sorry for the negative experience you recently had at one of our locations. I would like to send your comments to the appropriate team so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # on the subject line along with your contact information. We are here to help! - Paige :)
Staff provided poor guidance and refused a chair exchange.
Business reply on Google
Thank you for bringing this to our attention. I am sorry we have let you down. We would like to send your comments to the appropriate team so that the concern can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location, your phone number, and the Google review. We are here to help! Thanks, Becky
Store opened late and print center staff was unavailable.
customer felt pressured by staff to donate to charity
Business reply on Google
Thank you for your feedback! We are very sorry to have let you down and would like to look into your concern further. Please kindly send us an e-mail to socialmedia.service@officedepot.com with your phone number, the store’s location, a summary of the complaint, and the review. Thanks, Paige :)
Print order was incorrectly sized and unusable upon pickup.
Business reply on Google
Thank you for bringing this to our attention. I am so sorry for the experience you recently had at our store. I would like to send your comments to the appropriate team, so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # in the subject line along with your contact information and these details. We are here to help!
Staff refused to perform a simple paper cutting request.
Business reply on Google
Thank you for bringing this Customer service issue to our attention. I am so sorry for the negative experience you recently had at our store. I would like to send your comments to the appropriate team so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location in the subject line along with your contact information and these details. We are here to help! – Paige
Staff member was rude and hung up during a delivery inquiry.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your name, phone number, store location, and Google Review.
Store refused to honor warranty or return policy for defective products.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: contact name, phone number, store location and Google Review.
Staff were unhelpful and lacked product knowledge.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: contact name, phone number, store location and Google Review.
Store refused a return due to a faded barcode on product.
Business reply on Google
Thank you for bringing this to our attention! I am so sorry for the negative experience you recently had at our store. I would like to send your feedback to the appropriate team so that this can be addressed. Kindly send us an email to socialmedia.service@officedepot.com with your phone number, store’s location, and Google Review. Thanks, Paige :)
Printer calibration issues resulted in unusable printed materials.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your contact name, phone number, store location, and Google Review.
Staff refused to print a single piece of paper.
Business reply on Google
Hi Diamond, Thank you for bringing this Customer service issue to our attention. I am so sorry for the negative experience you recently had at our store. I would like to send your comments to the appropriate team, so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # in the subject line along with your contact information and these details. We are here to help! -Emma
Staff refused to retrieve a chair due to broken equipment.
Staff failed to print memorial materials on time and were rude.
Business cards were not ready for pickup despite being charged.
Manager accused customer of lying regarding defective computer hardware
Customer dissatisfied with return policy and pricing compared to other retailers.