Office Depot
🛒 Retail & Products · Guaynabo
total experiences
replied on google
Most reported issues
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Experiences
Security guard was disrespectful and forced the customer to leave.
Business reply on Google
Thank you for bringing this Customer service issue to our attention. I am sorry for the negative experience you recently had at one of our locations. I would like to send your comments to the appropriate team so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # on the subject line along with your contact information. We are here to help! - Paige :)
Excessive wait time and unprofessional staff behavior.
Business reply on Google
Thank you for bringing this to our attention. I am sorry we have let you down. We would like to send your comments to the appropriate team so that the concern can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location, your phone number, and the Google review. We are here to help! Thanks, Becky
The quality of work performed was very poor.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your name, phone number, store location, and Google Review.
Cashier overcharged for an item and staff lacked product knowledge.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: contact name, phone number, store location and Google Review.
Cashier attempted overcharging and provided poor service during refund process.
Business reply on Google
Thank you for bringing this to our attention. I am so sorry for the negative experience you have encountered at our location. I would like to send your concern to the appropriate team so that this can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com with your phone number, store, and google review. Thanks, Paige
excessive wait time and unprofessional staff behavior
Business reply on Google
Hi Alfa: Thank you for taking the time to provide us your feedback. I am so sorry to hear we let you down. This is not the experience we want for our customers. We will research this immediately. Would you please be so kind to send an email to socialmedia.service@officedepot.com with your best contact email and phone number, and a short recap similar to below? Please include the store # 2684 in the subject line. We are here to help! Chloe :)
Long wait times for order processing and slow delivery service.
Business reply on Google
Hi Manuel, Thank you for bringing this Customer service issue to our attention. I am so sorry for the negative experience you recently had at our store. I would like to send your comments to the appropriate team, so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedi.service@officedepot.com. Please provide the store # in the subject line along with your contact information. We are here to help! � Emma
Long wait times due to insufficient staffing in the printing department.
Excessive wait time for printing services
Long wait time followed by unavailability of required materials.
excessive wait time for copies and unhelpful staff assistance
Customer experienced excessive wait times for telephone support.