Office Depot
🛒 Retail & Products · London
total experiences
replied on google
Most reported issues
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Experiences
Staff failed to follow printing instructions for business receipts.
Business reply on Google
Thank you for bringing this to our attention. I am sorry we have let you down. We would like to send your comments to the appropriate team so that the concern can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location, your phone number, and the Google review. We are here to help! Thanks, Becky
Store was closed before the posted closing time
Business reply on Google
Thank you for your feedback! We apologize for the negative experience you recently had at our store. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your name, phone number, store’s location, and Google Review. - Paige
Packages dropped off for shipping were lost and never scanned.
Business reply on Google
Thank you for bringing this to our attention. I am so sorry for the experience you recently had at our store. I would like to send your comments to the appropriate team, so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # in the subject line along with your contact information and these details. We are here to help!
long wait times for service and checkout
Business reply on Google
Thank you for bringing this to our attention. I am so sorry for the experience you recently had at our store. I would like to send your comments to the appropriate team, so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # in the subject line along with your contact information and these details. We are here to help!
Store hours listed online and by phone are incorrect
Business reply on Google
Thank you for bringing this Customer service issue to our attention. I am so sorry for the negative experience you recently had at our store. I would like to send your comments to the appropriate team so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location in the subject line along with your contact information and these details. We are here to help! – Paige
The business hours listed on Google are incorrect.
Business reply on Google
Thank you for bringing this Customer service issue to our attention. I am so sorry for the negative experience you recently had at our store. I would like to send your comments to the appropriate team so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store’s location in the subject line along with your contact information and these details. We are here to help! – Paige
insufficient staffing in the print department prevents customer assistance
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: contact name, phone number, store location and Google Review.
Long wait time and lack of staff assistance at copy counter.
Business reply on Google
Thank you for bringing this to our attention. I am so sorry for the negative experience you have encountered at our location. I would like to send your concern to the appropriate team so that this can be addressed properly. Kindly send us an email to socialmedia.service@officedepot.com with your phone number, store, and Google review. Thanks, Paige
The store restrooms were found to be in a disgusting condition.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your contact name, phone number, store location, and Google Review.
High cost of faxing services compared to competitors
Business reply on Google
Thank you for bringing this to our attention! I am so sorry for the negative experience you recently had at our store. I would like to send your feedback to the appropriate team so that this can be addressed. Kindly send us an email to socialmedia.service@officedepot.com with your phone number, store’s location, and Google Review. Thanks, Paige :)
Store refused to accept more than ten ink cartridges for credit.
Business reply on Google
Thank you for bringing this to our attention. We apologize for the negative experience you recently had at our Office Depot location. We would like to send your comments to the appropriate team, to be addressed properly. Please send us an email to socialmedia.service@officedepot.com with the following: your contact name, phone number, store location, and Google Review.
unhelpful staff and rude management provided poor customer service
Business reply on Google
Thank you for bringing this Customer service issue to our attention. I am so sorry for the negative experience you recently had at our store. I would like to send your comments to the appropriate team so that this can be addressed properly. They will want to contact you for additional details. Kindly send us an email to socialmedia.service@officedepot.com. Please provide the store # in the subject line along with your contact information. We are here to help! - Paige :)
Customer assistance quality has declined under new management.
The quality of customer service has declined recently.
In-store assembly services are unavailable and overpriced.
employees were distracted by phones and unavailable to assist customers
staff member unable to assist with printing labels