Old Navy

Manager provided unprofessional and rude customer service during a return

Store lacks seasonal swimsuit inventory during the summer months.

lack of staff assistance and poor inventory availability

Customer experienced rude staff behavior and potential racial discrimination.

Gift card balance discrepancy and lack of resolution for customer.

clothing material shrinks and degrades after washing

staff failed to greet or assist the customer

Specific branded t-shirts were unavailable at this store location.

The clothing items are of poor quality.