Old Navy

Store refused to provide a refund for a defective product.

Store layout is disorganized and prices are higher than competitors.

The store restroom was closed to customers.

Store doors were locked before the stated closing time.

Disorganized clearance section and lack of available sizes

Store failed to remove security tag from purchased clothing items.

staff failed to greet or speak to the customer

Staff were rude and destroyed the customer receipt during an exchange.

Limited selection of relaxed fit pants available in store.

limited selection of boys clothing available at the store