Olive Garden Italian Restaurant
🍽️ Restaurants · Anchorage
total experiences
replied on google
Most reported issues
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Experiences
Staff member behaved erratically causing discomfort to customers
Unruly patrons, unsanitary conditions, and incorrect billing charges.
Server neglected the table and failed to deliver food on time.
Staff ignored allergy instructions resulting in customer illness.
Server displayed poor attitude and provided inattentive service to large party.
Dirty dishes, burnt food, and poor service during the meal.
Inattentive service and poor food quality at Olive Garden.
Customer expressed discomfort with the appearance of a staff member.
Poor food quality and unexpected charges on the final bill.
poor service quality and low quality food products
The food was bland and the drinks were overly syrupy.
Poor service and low food quality at Olive Garden.
Staff member was rude and failed to close the vehicle trunk.
Business reply on Google
Calvin, this is not the impression we want to leave with you, so please accept our apologies. To connect with us about your experience, you're welcome to email guestrelations@olivegarden.com. Kindly include your name and this location in the message.
The restaurant provided incorrect food for a takeout order.
Business reply on Google
We're sorry to hear this and would like to help. If you want to discuss your experience with a member of our Guest Relations team, please send us an email at guestrelations@olivegarden.com. Be sure to let us know the name your review is posted under and the restaurant location you reviewed.
excessive wait times despite empty tables and staff shortages
The pasta was overcooked and the shrimp quality was poor.
The main course meal quality was poor and unappealing.
The salad served was spoiled and smelled like rotting trash.
Business reply on Google
Your satisfaction is important to us so this is concerning to hear. Please send an email to guestrelations@olivegarden.com if you'd like to discuss this further. When following up, please include the location you visited and your name.
Customer objects to the restaurant's animal sourcing practices.