Olive Garden Italian Restaurant
🍽️ Restaurants · Bronx
total experiences
replied on google
Most reported issues
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Experiences
Staff failed to retrieve a ready pickup order for fifteen minutes.
The food quality and taste were poor for the price paid.
Waitress provided poor service and neglected to offer drinks or appetizers.
Long wait times and poor service from staff
The restaurant failed to manage the waitlist and staff were unhelpful.
Long wait times and rude staff service at the restaurant.
Long wait times and poor quality food served at the restaurant.
Staff member refused to acknowledge missing items from a food order.
Staff ignored customers and provided poor service during a date night.
Server exhibited unprofessional behavior and poor hygiene during the meal.
The pasta was excessively oily and lacked sauce.
The restaurant environment was dirty and the extra sauce fee excessive.
Long wait time and poor customer service provided by staff.
long wait times for seating and lack of server attention
Hostess and manager were rude and unprofessional during the visit.
The waitress provided poor service and displayed a rude attitude.
Long wait time, rude service, and incorrect burnt food orders.
Business reply on Google
Geyelin, we're sorry to hear how your visit went with us and we'd like to help. If you want to discuss your experience with a member of our Guest Relations team, please send us an email at guestrelations@olivegarden.com. Be sure to let us know the name your review is posted under and the restaurant location you reviewed.
long wait for utensils and service while food gets cold
The restaurant has fruit flies and poor management oversight.
Business reply on Google
Jeffery, we are sorry to hear about your visit! We strive to provide clean and comfortable dining environments for our guests. If you’d like to discuss your experience further, please send us an email at guestrelations@olivegarden.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Bronx restaurant.
Long wait times and poor service with low quality food items.
Business reply on Google
Elizabeth We never want to let our guests down and it sounds like we missed the mark on your visit. We’re here to help and would like to learn more about your experience. If you’d like to discuss further, please send us an email at guestrelations@olivegarden.com. So we’ll know which review is yours, please include the name your review was posted under and that it is about our Bronx restaurant.