Olive Garden Italian Restaurant
🍽️ Restaurants · Cheyenne
total experiences
replied on google
Most reported issues
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Experiences
Server was inattentive and failed to provide requested items.
Server was rude and insulted the customers during their meal.
customers left after waiting fifteen minutes without being served
Steak was undercooked and pasta was poorly prepared.
Staff failed to inform customers about a limited menu during wait.
pickup orders are never ready at the scheduled time
Poor service, dirty glassware, and unprofessional management response.
Staff provided poor service and were rude to customers
hair found in soup and loud kitchen staff noise
The restaurant provided the incorrect meal for a pickup order.
Waitress was rude regarding the unavailability of sweet tea.
Long wait times resulted in cold food and poor service.
Long wait times and poor food quality for online pickup order
Customer found a cockroach in their soup causing food poisoning
Business reply on Google
We take this seriously and would like to discuss your concerns. Please email guestrelations@olivegarden.com with your name and this location included.
Poor service and low quality food with missing items
Bartender ignored the customer throughout their visit to the bar.
Business reply on Google
Lala, this is not the impression we want to leave with you. Please reach out to guestrelations@olivegarden.com if would like to connect about your experience. When following up, be sure to include this location with your name.
Inattentive service and poor management of staff during dinner
Business reply on Google
It sounds like the service was not in line with our high standards and we apologize for that. Our Guest Relations team is available to assist at guestrelations@olivegarden.com if you'd like to discuss the experience. Be sure to include this location with your name.
Rude staff and poor quality food with incorrect charges
Business reply on Google
susana, we're sorry to hear about your visit and hope to learn more so we can try to help. Please email us at reviews@olivegarden.com with your full name and the location you visited, so we can make sure the right team reaches you.