Olive Garden Italian Restaurant
🍽️ Restaurants · Minot
total experiences
replied on google
Most reported issues
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Experiences
customers were ignored while staff gossiped at the front
Poor service including incorrect order and lack of staff attention.
The website delivery system incorrectly processed the provided address.
The food quality was poor, greasy, and tasted fishy.
Unsanitary staff appearance and dirty dining tables with slow service.
The salad contained spoiled lettuce and the calamari was poor quality.
Business reply on Google
Your satisfaction is important to us so this is concerning to hear. Please send an email to guestrelations@olivegarden.com if you'd like to connect with us about your experience. When following up, please include this location, your name, and the check number from your receipt if it's available.
excessive wait time and repeated errors regarding the final bill
Waitress ignored customers to chat with a coworker
Business reply on Google
Dannie - We never want to let our guests down but it sounds like we missed the mark. We’re here to help and would like to connect about your experience. If you’d like to discuss this further, please send us an email at guestrelations@olivegarden.com. Let us know which restaurant you visited and the name your review is posted under when following up.
The customer claims the food quality is poor and microwaved.
customer experienced severe food poisoning after eating at the restaurant
waiter failed to communicate menu unavailability for a specific order
takeout order had insufficient portions and poor food quality
Business reply on Google
kim, we're sorry for letting you down and hope to learn more about your visit to see how we can improve. Please email us at reviews@olivegarden.com with your full name and the location you visited, so we can make sure the right team reaches you.
Poor service, incorrect orders, and unhygienic glassware ruined the anniversary dinner.
Business reply on Google
Jodi, we're sorry to hear about your visit and hope to learn more so we can try to help. Please email us at reviews@olivegarden.com with your full name and the location you visited, so we can make sure the right team reaches you.
Employee terminated for moving and missing a birthday song performance.
Incorrect order and poor food quality caused long wait times.
Incorrect charges for unserved food and undercooked meal quality
Business reply on Google
Sandy, we're sorry to hear about your visit and we hope to learn more so we can try to help. Please email us at ogsocial@olivegarden.com with your full name and the location you visited, so we can make sure the right team reaches you.
Long wait time despite having a confirmed reservation.
Inaccurate takeout orders and slow, disrespectful service.
Manager refused to take a late order before closing time.
poor kitchen hygiene caused the customer to contract the stomach flu