Olive Garden Italian Restaurant
🍽️ Restaurants · Newark
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The food quality and preparation were unsatisfactory.
Waitress refused to replace dropped silverware and provided rude service.
Customer experienced food poisoning after consuming meat at the restaurant.
waitress failed to provide breadsticks, drinks, and salad refills
Business reply on Google
Sayde, we're sorry to hear about your visit and hope to learn more so we can try to help. Please email us at reviews@olivegarden.com with your full name and the location you visited, so we can make sure the right team reaches you.
Manager gave away reserved tables and discriminated against a family.
Long wait times and failure to process the food order correctly.
Incorrect pasta order served with poor staff and management response.
excessive wait times for seating and food service
undercooked chicken, stale breadsticks, and unprofessional staff behavior
Waiter provided poor service and rushed the dining experience.
Order was forgotten and meal was served cold
Long wait times and poor service for a large party.
Waitress acted unprofessionally by soliciting a customer for a date.
The restaurant failed to follow specific dietary instructions and omitted items.
Hostess failed to seat party and repeatedly lost reservation information.
Server exhibited rude behavior and made racially insensitive comments to customers.
Sharp plastic found in dessert posing a choking and injury hazard
Business reply on Google
Jesus, finding a piece of plastic in your dessert is understandably disturbing and we apologize that this happened. If you’d like to discuss your visit further, please send us an email at guestrelations@olivegarden.com. So we’ll know which review is yours, please include the name your review was posted under and the Olive Garden you visited.
Foreign object found in soup and incomplete order provided.
Business reply on Google
We understand this was disappointing and would like to help. To connect with us about your experience, please send an email to guestrelations@olivegarden.com with the name from this review and the location you visited.
Food was retrieved from trash and contained hair causing illness.
Business reply on Google
It's clear this wasn't the best experience and that concerns us. Our Guest Relations team is available to help if you'd like to connect with us about your disappointment. Feel free to contact us at guestrelations@olivegarden.com and include this location and the name from your review in the message.
Long wait times, incorrect orders, and poor food quality.