Outback Steakhouse
🍽️ Restaurants · Baltimore
total experiences
replied on google
Most reported issues
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Experiences
steak was undercooked and salad was spoiled
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Staff ignored customers and failed to provide assistance while waiting.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
The prime rib was poorly prepared and tasted microwaved.
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
The order was incorrect and the chicken quality was poor.
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Poor organization and slow service for a large party reservation.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
excessive wait time for food pickup
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Long wait times for entrees and poor communication from staff.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
waiter abandoned table and appetizers were served cold
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
The French onion soup was excessively salty and lacked flavor.
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
Poor service and low quality food during a Veterans Day promotion.
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Steak is consistently undercooked despite specific requests for well done.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The restaurant is extremely dirty and the staff is unprofessional.
Business reply on Google
We're bummed to hear that your Outback Steakhouse visit wasn’t quite right. Your satisfaction means the world to us, and we value your feedback big time. Swing by outback.com/contact to fill us in on your experience. We're all ears to make things right and keep getting better!
The food quality was poor and the restaurant facility was run-down.
Business reply on Google
We're bummed to hear that your Outback Steakhouse visit wasn’t quite right. Your satisfaction means the world to us, and we value your feedback big time. Swing by outback.com/contact to fill us in on your experience. We're all ears to make things right and keep getting better!
The food served was poorly prepared and of low quality.
Business reply on Google
We're genuinely sorry to hear that your visit to Outback Steakhouse wasn't up to par. Your feedback is super important to us, and we're eager to turn things around. Reach out to us at outback.com/contact, and we'll roll up our sleeves to better understand and tackle your concerns. Here's to making things right and aiming for even better experiences ahead!
Long wait times for curbside pickup resulted in cold food.
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
Food served appeared tampered with and staff provided poor customer service.
Business reply on Google
At Outback Steakhouse, we always strive to provide our guests with the best food and service possible and we’re sincerely sorry we fell short of this expectation. To talk through this, we encourage you to please visit https://www.outback.com/contact
Unsanitary serving practices and poor food quality.
Business reply on Google
At Outback Steakhouse, we always strive to provide our guests with the best food and service possible and we’re sincerely sorry we fell short of this expectation. To talk through this, we encourage you to please visit https://www.outback.com/contact
Staff refused service to a customer with valid identification.
Business reply on Google
Thank you for giving us your honest feedback. We take all feedback very seriously and hope we will have the opportunity in the future to provide you with a much better experience. For further assistance, please visit https://www.outback.com/contact