Outback Steakhouse
🍽️ Restaurants · Brooklyn
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
The steak was excessively seasoned and caused coughing.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The steak was over-salted and the baked potato was undercooked.
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Air conditioning was broken and service was poor.
Business reply on Google
We regret to see your dissatisfaction, Tara Mendez. Your feedback is important to us at Outback Steakhouse. Please send us an email on our Contact Us page, outback.com/contact so we can discuss your recent visit further.
Excessive wait time and poor management of seating priority
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
The restaurant served old and foul-smelling meat.
Business reply on Google
We're genuinely sorry to hear that your recent visit to Outback Steakhouse was unpleasant. Your feedback is gold to us, and we're committed to making things right. Reach out to us at outback.com/contact. Our team will put their all into addressing your concerns and making necessary improvements. Thanks for helping us serve you better!
The food was not fresh and cocktails did not match menu.
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
The food quality was poor due to excessive salt and staleness.
Business reply on Google
We're truly sorry for any letdown you faced on your last visit. Your feedback is gold to us, and we're committed to making things right. Send us a message at outback.com/contact so we can dig deeper into your concerns and take the needed strides to level up our service.
Steak was undercooked, tough, and curbside pickup service failed.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
The steak served was poor quality with excessive fat and gristle.
Business reply on Google
We sincerely apologize for the disappointing experience you had at Outback Steakhouse. Your satisfaction is important to us, and we are committed to resolving any issues you may have encountered. Please contact us directly at outback.com/contact so that we can fully understand your concerns and promptly address them.
App delivery errors and inability to correct incorrect order addresses
Business reply on Google
We're truly sorry for any hiccups you encountered during your time at Outback Steakhouse. Your feedback is incredibly important to us, and we're eager to make amends. Don't hesitate to send us a message at outback.com/contact to share more about your experience. We'll take every necessary step to enhance our service and ensure a stellar dining experience for you in the future.
sewage water leaking and bubbling up behind the bar area
Business reply on Google
Thank you for bringing this to our attention, Jessie Harrison. We are sorry to hear about your recent experience at Outback Steakhouse. Please send us more details at outback.com/contact so we can address your concerns and make things right.
Incorrect food preparation and poor bathroom cleanliness.
Business reply on Google
Thanks a bunch for sharing your feedback on your recent Outback Steakhouse visit. We're bummed to hear it didn't quite hit the mark for you. Your insights mean the world to us, and we're eager to dive deeper into your concerns. Send us a message at outback.com/contact so we can get to the bottom of things and make strides toward improving our service. Your satisfaction is our priority!
Cold food served simultaneously and significant delays in dessert delivery
Business reply on Google
We apologize that your visit to Outback Steakhouse didn't meet our usual standards. Your feedback is vital for our improvement, so please don't hesitate to reach out to us at outback.com/contact to tell us more about your experience. We're committed to addressing your concerns and making the necessary tweaks to ensure a more enjoyable dining experience in the future.
The food quality was poor and the service was inattentive.
Business reply on Google
We're bummed to learn that your Outback Steakhouse experience wasn't up to par. Your feedback means the world to us, and we're eager to turn things around. Send us a message at outback.com/contact and we'll roll up our sleeves to tackle your concerns and ensure your next visit is nothing short of fantastic!
Multiple service errors and incorrect charges on the final bill
Business reply on Google
Thank you for giving us your honest feedback. We take all feedback very seriously and hope we will have the opportunity in the future to provide you with a much better experience. For further assistance, please visit https://www.outback.com/contact
long wait times, poor service, and improperly prepared cold food
Customer received poor quality and overcooked steak and lobster meal.
Business reply on Google
We’re sad to hear your experience was not as expected and we would like to discuss this matter with you in more detail. Please get in touch with us at your convenience: https://www.outback.com/contact
Steak was overcooked and the potato contained rotten areas.
Business reply on Google
We appreciate you letting us know about your experience. We take feedback very seriously and have shared this with the teams involved. If you'd like to talk further, please reach out to us at: outback.com/contact. Thanks, mate! Outback Steakhouse Guest Relations
Poor food quality and missing items from the order